Shipping Policy

Thank you for your purchase from manfredurl.store. Each artwork is prepared and packaged with care to ensure safe delivery. Please review the shipping details below.

Processing Time

All orders are prepared and dispatched within 1–5 business days.
Original paintings may require extra drying or handling time.
You will receive a confirmation email once your order has shipped.

Shipping Methods & Delivery Times

We ship worldwide using trusted carriers. Estimated delivery times:

• Austria: 2–5 business days

• EU: 4–10 business days

• UK: 5–12 business days

• USA & Canada: 7–15 business days

• Rest of World: 10–20 business days

Delivery times are estimates and may vary due to customs, holidays, or carrier delays.

Shipping Costs

Shipping rates are calculated at checkout based on your location and the size/weight of your order.

Order Tracking

Once your order ships, you will receive a tracking link (if available for your region).
Some international shipments may have limited tracking depending on the destination.

Customs & Import Fees

International orders may be subject to customs duties, taxes, or import fees charged by your country.
These fees are the responsibility of the customer.

Incorrect or Incomplete Addresses

Please ensure that your shipping address is accurate.
We are not responsible for delays, lost packages, or extra costs resulting from incorrect address information.

Lost or Damaged Shipments

If your order arrives damaged or does not arrive within the expected timeframe:

• Contact us within 7 days of delivery (or expected delivery), and

• Provide your order number and photos if applicable

We will assist you with a replacement (if available) or refund according to our Return & Refund Policy.

Separate Shipments

If your order contains multiple items, they may ship separately depending on packaging needs.

Contact

For shipping questions or assistance, please email:
manfredurlart@gmail.com